Resume – Caesar Samsi

Contact Information:

SENIOR BUSINESS ANALYST

  • Business Analyst with 10+ years’ experience in delivering software solutions in the telecommunications, retail, and software industries.
  • Excellence in eliciting Requirements, creating User Stories, defining Business Requirements Document.

Astridix – Business Analyst Consulting

Dec 2017 – Present

  • ACCOMPLISHMENT: Business Analyst focused consulting engagements

  • Agile based full cycle new feature requirements gathering
    • Creation of a new feature on the client’s ecommerce site. This feature allows their customers different ways to view their past purchases (group by category, by date, by product, etc.) and export the data as a CSV spreadsheet compatible with Excel and import into Quicken.
    • Agile methodology was used, feature requirements, user stories, sketches, wireframes, grooming, user acceptance testing.
  • Update Agile User Story
    • Reworked User Stories for a client’s mobile phone purchase flow. Adding additional paths for accessories with sufficiently differentiated specifications category that is also conditionally available/displayable depending on the mobile phone plan
  • Add new artifacts for BRD
    • Based on existing Business Requirements Document for a new feature, create as-is, to-be user flow and process flows. Created new Sketches for the UX, worked with UX team to create Wireframes from the Sketches.
  • Requirements gathering
    • Lead an initial high level requirements gathering effort with stakeholders as a prelude to project scoping & funding

Costco Wholesale – Business Analyst – Costo.com eCommerce

Aug 2017 – Nov 2017

  • ACCOMPLISHMENT: Delivered 7 Business Requirements Documents in 3 months.

  • Agile Methodology
  • Lead business requirements gathering efforts
  • Interviewed and delivered requirements: Goals, Personas, Scope, Use Cases, Scenarios, As Is and To Be Process flows, sketches, wireframes
  • Supported program management team strategy, prioritization, project greenlighting.
  • Delivered Business Requirements Document

Cisco Systems – Business Analyst – Collaborative Systems

 May 2017 – Aug 2017

  • ACCOMPLISHMENT: Delivered web / SaaS application Business Requirements Document in 2 months.

  • Lead requirements team to gather feature requests from stakeholders
  • Served as Product Manager, triaged, prioritized, managed feature requests
  • Created Business and Functional Requirements Document
  • Wrote User Acceptance Testing scripts and drove UAT execution
  • Created software Gap Analysis to consider where to invest vs. purchase a solution.

Astridix – Business Analyst – eCommerce

Feb 2016 – Jul 2017

  • ACCOMPLISHMENT: Shipped ecommerce web experience in 6 months

  • Agile Methodology
  • Worked with stakeholders to extract requirements of the purchasing experience creating complete with requirements, business processes, story map, use cases, user flows, scenarios, user stories, and wireframes.
  • Designed solutions with technical team to convey business requirements and produce technical requirements.
  • Lead design sessions through interviews, JAD, and brain storming sessions.
  • Resolved functional/technical gaps between user stories and architecture such that architecture can support and provide functionality desired by user stories
  • Performed Project Management, created, tracked, updated schedules, task, and resources.
  • Communicated project risks and issues to management during project execution achieving minimal disruption to the project.

Accenture – T-Mobile – Business Analyst – eCommerce

 Sep 2015 – Jan 2016

  • ACCOMPLISHMENT: Shipped purchase flow web experience in 5 months

  • Agile Methodology.
  • Collaborated with business and technical stakeholders to capture Agile requirements sequence of purchase flow from product browsing to product detail viewing to accessories to shopping car to order checkout
  • Jointly designed functional and technical solutions with architects and developers to enhance application functionality when browsing mobile phones, shopping cart & order history management.
  • Supported design sessions through interviews, JAD sessions resulting in minimal effort spent designing with high correlation achieved between designs and business requirements.
  • Created sequence/process flows, and use cases documenting functional (FRDs) and system requirements (SRDs) allowing development team to start development phase ahead of schedule.
  • Identified and communicated risks and issues to management during project execution resulting in minimal project delay.

Startup – Home Interior Electronics Products – Mentor

Jan 2014 – Sep 2015

  • ACCOMPLISHMENT: Helped a green team launch an IoT product

AT&T – Business Analyst – Web Development

Jan 2013 – Jan 2014

  • ACCOMPLISHMENT: Shipped 8 onboarding web sites in 1 year.

  • Gathered, interpreted and analyzed cross-functional business requirements from multiple stakeholders and teams and provided an overall alignment strategy resulting in a cohesive business, product, testing, and development team.
  • Collaborated with designers and stakeholders to finalize wireframes and comps to provide to Development and Test teams resulting in improvement of efficiency and elimination of siloed behavior.
  • Communicated business and system requirements to the development team resulting in clear concise directions of development direction.

Startup – Educational – Teacher Timesheet – Mentor

May 2012 – Dec 2012

  • ACCOMPLISHMENT: ACCOMPLISHMENT: Helped a green team launch their Software as a Service product.

Microsoft Corporation – eCommerce.

Senior Business Analyst / Program Manager. Server products (Enterprise / Internet).

Dec 1997-April 2012

  • ACCOMPLISHMENT: Shipped 6 versions of Microsoft Commerce Server in 8 years. 1 US Patent inventing an order processing system with configurable process branches

  • Researched customer requirements using: Customer Advisory Boards, “day in the life” site visits, competitive research and industry analyst reports resulting in high fidelity raw market data capture.
  • Managed and facilitated requirements gathering sessions with business and IT stakeholders resulting in moderated, orderly, and efficient brainstorming discussions.
  • Lead creation of project documents such as Technical Design, Testing and Documentation plans resulting in aligned, and correlated specifications with a high degree of correctness.
  • Collaborated with test teams to ensure requirements were reflected in test plan and test cases resulting in each requirement achieved coverage by the test plan and tested by the test cases ensuring 100% functionality testing.
  • Evaluated, identified, and mitigated security threats using STRIDE methodology (Spoofing, Tampering, Repudiation, Denial of Service, Elevation of Privilege). This resulted in significant reduction of attack surface, and vulnerability of the product.

Client Engagements

  • Startbucks.com
  • BananaRepublic.com
  • Gap.com
  • Staples.com
  • Nordstrom.com
  • Dell.com
  • Bestbuy.ca